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URA Boosts Contact Center with state-of-the-art IVR Technology to Ensure Better on-call client Support

CEO Reporter CEO Reporter

URA contact center’s service hours were recently extended to run from 7:00 am to 11:00 pm Monday to Friday and from 9:00 am to 9:00 pm on weekends and public holidays.

In yet another move to further simplify tax compliance, Uganda revenue Authority has made a major upgrade to its contact center offering with the rollout of state of the art…

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