Sonia Kasagga Karamagi Archives

Internal and external customers—Let both eat chicken! Stanbic’s Sonia’s Karamagi’s take on what it takes to create a sustainable customer service culture

by Sonia Karamagi KasaggaIndustry & Analysis Thought Leadership Women In LeadershipDecember 1, 2022December 1, 2022

Growing up in an African household, in a way, prepares you for a career in customer experience management—at least, in terms of exposing you to the don’ts of the game….