customers Archives – CEO East Africa

dfcu Bank’s No-Cost Utility Bill Payment Promotion–What Customers Need To Know

by Paul MurungiThe Big StoryOctober 9, 2024October 9, 2024

In this interview, we learn about dfcu Bank’s latest promotion that allows customers to pay their utility bills at no cost. Dubbed ‘Rates Paka Chini’, this initiative aims to ease…

Why Ugandan Businesses Are Using Ethan Bampaire’s Neexa AI to Improve Customer Service and Sales.

by Jon LubwamaBusiness Guru Company News Industry & Analysis Startups The Big StorySeptember 9, 2024September 9, 2024

I visited the Victoria University website to make a few inquiries at around 4 AM in the early morning. When the page finished loading, I saw an AI assistant called…

Board Chairman Jimmy Mugerwa explains the remarkable legacy of dfcu Bank- a tale as old as Uganda

by Paul MurungiCompany News The Big Story Thought LeadershipJune 20, 2024June 20, 2024

9th October 1962 – in a highly anticipated ceremony, the official flag for Uganda was hoisted, to signify the end of colonial rule and the start of a new era of Independence for the country. Uganda had been a British Protectorate from 1984 and on the same day, the Union Jack, the national flag of the United Kingdom was lowered….