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    Customer Experience

    Thought Leadership: Building brand equity by delivering customer solutions

    by CEO East Africa MagazineThought LeadershipWomen In LeadershipOctober 29, 2024October 29, 2024
    News You Need To Read To Win! Stay ahead of the curve with our exclusive business journalism! Enjoy more savings when you pay for longer periods!

    The 5-year transformation of PostBank Uganda⏤ proof that government can profitably drive prosperity

    by Paul MurungiIndustry & AnalysisThe Big StoryOctober 24, 2024October 25, 2024
    News You Need To Read To Win! Stay ahead of the curve with our exclusive business journalism! Enjoy more savings when you pay for longer periods!

    OPINION: Redefining customer care in a fast and furious digital landscape

    by Muhereza KyamuteteraIndustry & AnalysisThought LeadershipAugust 13, 2024August 13, 2024
    News You Need To Read To Win! Stay ahead of the curve with our exclusive business journalism! Enjoy more savings when you pay for longer periods!

    Internal and external customers—Let both eat chicken! Stanbic’s Sonia’s Karamagi’s take on what it takes to create a sustainable customer service culture 

    by Sonia Karamagi KasaggaIndustry & AnalysisThought LeadershipWomen In LeadershipDecember 1, 2022December 1, 2022
    News You Need To Read To Win! Stay ahead of the curve with our exclusive business journalism! Enjoy more savings when you pay for longer periods!

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    • I&M Bank partners with Kabaka Foundation for impactful Tubeere Balamu Health Camp
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