Q&A WITH POSTBANK’S EXECUTIVE DIRECTOR, ANDREW KABEERA: With a new core banking system, a new switch and 60 smart ATMs, PostBank has laid a strong digital foundation for an exciting future Long before PostBank, the Government of Uganda’s 100% owned commercial bank got its tier-one banking license, the bank’s board had already assembled an A-Team of experienced bankers- all drawn from leading commercial banks. At the time the thinking was- if you want to deliver a tier-one commercial banking experience, then you need experienced bankers who have been there and know what to do. Fast-Forward, hardly a year before PostBank got a tier-one license in December 2021, the bank has hit the ground running. Just this July, the bank announced it had rolled out 60 smart ATMs across its entire branch network. This is the largest single collection of smart ATMs across the industry. The ATMs themselves are powered by a brand-new switch and a new banking platform- all of them core investments that Andrew Kabeera, the bank’s Executive Director says are key to setting a strong foundation for the PostBank of the future. In this interview with CEO East Africa Magazine’s Muhereza Kyamutetera, he shares further insights into why these developments are important in transforming the customer experience and in so doing, the fortunes of the bank and its shareholders.