PICTORIAL: An Exclusive Peek Inside the Stunning I&M Bank Uganda Kingdom Kampala BranchAfter the re-branding and integration of Orient Bank into the rest of the I&M Group, to create I&M Bank Uganda, the bank has started the process of upgrading and aligning its products, channels and services. At the beginning of the year, I&M Bank Uganda, which is part of the I&M Group, one of East and Southern Africa’s largest financial services Group, opened its first one-of-a-kind branch at the Kingdom Kampala building. The one-of-a-kind Kingdom Kampala Branch will host the bank’s affluent banking brand known as I&M Select Banking, as well as a Corporate Banking Centre, 24-hour ATM and the soon-to-be-launched 24/7 digital self-service hub, known as the I&M Digital Pod. CEO East Africa Magazine brings you an exclusive inside look of the branch.
The I&M Bank Uganda branch at Kingdom Kampala is a 2-in-1 branch with a Corporate Banking centre and a Select Banking branch.The Corporate Banking centre is spacious and designed for comfort and personalised service. For corporate customers, the I&M Select Banking Service centre offers specialised financial advisory services by I&M Burbidge Capital (IMBC), the investment banking arm of I&M Group.The futuristic Kingdom Kampala Branch has been designed to reflect the bank’s digitisation agenda and dedicates more space and time for consultations, and advisory services, while more and more of the transactional services like deposits and withdrawals for both individuals and corporates as well as inquiries will be digitized and self-service.The Select Banking suite is designed for comfort, privacy, and personalised service. The I&M Select Banking Service is specifically tailored to High Net Worth Individuals and the bank’s premium banking segment; providing specially packaged products and services that complement their lifestyle and financial requirements. I&M Select Banking Service members enjoy benefits such as a world-class debit card that gives you access to the I&M Select Centre, access to select airport lounges around the world, complimentary travel insurance when you pay your air ticket with this card, purchase discounts at selected hotels, restaurants, and websites, among other benefits. For High Net worth Individuals, the I&M Select Banking Service Centre offers money-can’t-buy experiential benefits and specialised products such as offshore banking and wealth management where high net-worth individuals are able to interact with banking specialists in Mauritius as well as financial planning advisory services (insurance and assurance). At Kingdom Kampala, I&M Bank customers have 24/7/365 access to the ATM, Internet Banking, and on-call support right within the Digital Pod.
