Industry & AnalysisThought Leadership

OPINION: Redefining customer care in a fast and furious digital landscape

by Muhereza Kyamutetera
Mathias Kamugasho, Managing Director, Service Cops Ltd

We now live in an ever-evolving market landscape and as businesses strive to enhance their customer care support strategies, we must recognize that customer experience has undergone significant transformations over…

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About the Author

Muhereza Kyamutetera is the Executive Editor of CEO East Africa Magazine. I am a travel enthusiast and the Experiences & Destinations Marketing Manager at EDXTravel. Extremely Ugandaholic. Ask me about #1000Reasons2ExploreUganda and how to Take Your Place In The African Sun.

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