This festive season, I had time to reflect deeply on how insanely gifted Uganda, the Pearl of Africa, is by nature and how we, as a country, have failed to...
By Steven Mwesige A flurry of incidents in the news of cybersecurity breaches in recent weeks are a cause for concern, but with a better understanding of cybersecurity need not...
Since Equity Bank Uganda discovered a UGX65 billion (approximately USD 18 million) digital fraud, the bank has been in the eye of the storm, causing a whirlwind of losses, staff...
Uganda’s petroleum geoscientist, Dozith Abeinomugisha, who passed on yesterday aged 59 has been described by industry experts as, “a towering figure in his field, and a true expert whose vast knowledge...
Absa Bank Uganda has today announced that David Wandera has been appointed Interim Managing Director. David brings over 20 years of experience in the banking sector, with a strong track...
How is Housing Finance Bank leveraging digitization to enhance customer experience?At Housing Finance Bank, digitization is at the core of our strategy to improve customer experience. We have introduced user-friendly…
According to the International Financial Centre (IFC), Africa has a credit gap of $330 billion. Some estimates put this figure as high as $800 billion. Due to low banking penetration,…
Agriculture is a cornerstone of Uganda’s economy, significantly influencing both employment and GDP. The sector employs approximately 70% of the population, with estimates suggesting that up to 72% of the…
In a country where small and medium-sized enterprises (SMEs) account for 90% of the business sector and contribute approximately 20% of the Gross Domestic Product (GDP), it is clear that…
I visited the Victoria University website to make a few inquiries at around 4 AM in the early morning. When the page finished loading, I saw an AI assistant called…
South African fintech start-up Omnisient has received a $7.5 million investment from Arise, a company that invests in African financial service providers and fintechs that advance financial inclusion. Founded in…
The Uganda Chamber of Mines & Petroleum (UCMP) at a recent Annual General Meeting (AGM) elected new leaders to its Board of Trustees and Governing Council. The new leaders serve…
Since reaching FID in February 2022, Uganda has kicked off a massive oil drilling campaign with four oil rigs⏤ three of them at the TotalEnergies-operated USD4-5 billionTilenga Project in Buliisa…
As the world continues to evolve, the advent of artificial intelligence (AI) has sparked a transformation across various sectors, including healthcare, agriculture, and education. As Ugandans embrace and understand AI…
We now live in an ever-evolving market landscape and as businesses strive to enhance their customer care support strategies, we must recognize that customer experience has undergone significant transformations over…
