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Airtel Uganda has launched its eSIM Card (embedded SIM) – a digital SIM that enables customers to access the same functionality as someone using a physical SIM.
The eSIM offers several benefits over the traditional SIM cards as it is quick and simple to set up online, it is planet-friendly (plastic-free/zero carbon emission), and provides an easy extra line as you can use two numbers without needing two phones/handsets.
Clients also no longer need to fear damaging or losing their SIM cards and for frequent travellers, the eSIM is very convenient for switching network operators at a much easier rate, the telco said in a statement over the weekend.
“With the introduction of eSIM in Uganda, Airtel continues to stay ahead of the curve where innovation is concerned by giving customers more convenience and flexibility while championing technological advancement and creating innovative platforms and opportunities that will make life simple,” said Airtel Uganda Managing Director, Manoj Murali during the launch on May 12th 2023.
How to activate an eSIM
The eSIM service is now available on the Airtel network and customers who wish to switch their current physical SIM cards to eSIM will need to ensure they have a compatible device by dialling *#06#, obtain the required QR code and be guided through a SIM Swap process by Airtel service personnel.
“Customer expectations are changing, and we are confident that our customers will quickly move to our eSIM for what it delivers. Mobile users reward digital convenience therefore as a business we shall continue enabling digital transformation to deliver the full customer experience,” said Airtel Uganda’s Head of Data, Devices, and New product development, Joweria Nabakka.
To get an eSIM, clients are encouraged to visit any Airtel shop to learn how to set up and use the QR code.
“Airtel Uganda continues to introduce exciting new products and services for its customers, ensuring seamless and affordable services to all,” the company added in a statement.