URA Tax Education Mobile Office to enhance registration, education and compliance

Uganda Revenue Authority has launched a Tax Education Mobile Office in form of a Specialized Mobile Tax Bus Unit (Bus) under the theme “Tujenge Uganda”. This, as the taxman celebrates 30 years of existence.

According to the authority, this is the first Mobile Tax office in East and Central Africa and the first of its kind in Africa.

“In order to; meet and exceed Clients and Stakeholder expectations, align with Government frameworks like the NDPIII and the DRMS, URA has prioritized the improvement of Tax Education this Financial year 2021/22 and the Mobile Tax Office (Tujenge Uganda Tax Education and Services Buses-2 Buses have so far been procured with one already delivered here in our midst) for registration, education and compliance,” said URA Commissioner General John Rujoki Musinguzi

He added: “The ultimate goal is a transformational Revenue Service for Uganda’s Economic Independence as enshrined in the URA vision. The outcome is to raise enough revenue to fund government expenditure and eliminate donor dependence.” 

With funding from the European Union, URA acquired two (2) Specialized Mobile Tax Bus Units (Buses) to support Tax Education and Outreach activities in support of the national agenda of Domestic Revenue Mobilization. 

The buses are designed to offer mobile tax office services especially to remote areas that lack proximal access to URA offices and electronic services. I welcome you to this occasion as we receive the first URA Mobile office.

Components of the Mobile Bus

This Mobile Bus is composed of ; a Passenger section with seating capacity for 12 staff and 1 driver, a Client Service area exterior with upward swinging windows, a provision for foldable seats for customers and interior working docks as well as a Client Service Area Interior with a provision for 5 docks and 5 laptops connected to a mobile printer, a rack station for mobile internet access equipment among others.

Objective of the Bus

The bus has been procured to facilitate the provision of services to clients in the field and it will have staff from the operational departments of URA. 

• Handling of Clients’ tax related enquiries in places where we have not reached before

• Handle technical issues like registration, amendments, payment assessments and all other tax related issues and this will enable us expand the Tax base.

• Avail knowledge through Taxpayer awareness to clients in the field and answer any questions that may arise.