NWSC to Customers: Prioritise Payment of Water Bills to Enable us Continue Giving Services Water is essential in preventing the spread of Coronavirus disease because it is essential for hand washing. As such, President Yoweri Museveni has appealed to National Water and Sewerage Corporation (NWSC) not to disconnect customers but rather encourage those who can, to make the payments, whenever they can. NWSC Managing Director Dr Eng. Silver Mugisha in this interview, answers frequently asked questions about the preparedness of the corporation to continue service provision, access to water, coping during the Covid-19 lockdown, the price of water, provision of a free service in the face of costly inputs and he explains why it is important that customers pay a service delivery tariff for a service that is below the cost recovery threshold.